How can we encourage collaboration?

Collaboration within teams, across business units and geographies fuels engagement. Why? Because engagement craves collaboration and collaboration is born of communication. The same could be said in reverse. Which came first? Collaboration or communication? The elements of corporate collaboration are based on the simple philosophy that all employees are better off sharing their knowledge through […]
A new company initiative? – Let’s get stuck in with the communication plan! Or perhaps not…

There’s nothing like the excitement of a new company project. That blank sheet of paper, the buzz of new opportunities and no end of things to be decided and designed. But in the midst of this, it’s easy to forget the small (rather large actually) matter of WHY? WHY are you doing this? Your IC […]
What change? Communicating during uncertain times

Uncertainty. The very mention of the word makes one feel uncomfortable. What, when, who, how? All the questions that spring to mind when the situation we find ourselves in is unpredictable. Most of the answers don’t exist and the ones that do are not clear. “The only thing you know is what you don’t know” […]
Audience segmentation – tailor to your heart’s content

I absolutely love data and using what it tells me to make informed decisions. This is likely to be linked to my passion for understanding the audiences that I’m communicating with. To know your audience is not just to know numbers and statistics around gender, age and job type but also to understand their challenges […]
Hansel and Gretel’s breadcrumbs may explain weak managers

I’ve long been an advocate for equipping managers to support their teams by giving them the tools to succeed in this pivotal role. The modern perception of the word ‘manager’ evokes thoughts of steering and maneuvering, of guiding and supporting. This is exactly what people managers can do for the organisation, by default, if they’re […]
Small scale vs scatter gun internal communications.

“I want to reach as many employees as possible in one hit! What’s the point if I can only speak with 15 at a time?”, said one CEO I was supporting with internal communications strategy, plan and activities. “Well”, I said, “The point is that you can have a conversation one to one. An intimate, […]
Communication Clarity: Saying what you mean for stronger connections

Communication is the heartbeat of any organisation, but it’s vital to recognise that not everyone communicates the same way. In this blog post, we’re diving into the challenges that neurodivergent individuals, especially those with autism spectrum disorder (ASD), face in workplace communication. Let’s explore how understanding and adapting our communication styles can build an inclusive […]